Remote Client Support Associate

Job Description:

Homebase is seeking a Remote Client Support Associate to join our team in Caloocan, NCR, PH. This is a part-time, entry-level position with no prior experience required. We are looking for individuals who are adaptable, confident, and possess strong communication and problem-solving skills.

Responsibilities:
- Provide excellent customer service to clients through various communication channels such as phone, email, and chat
- Assist clients with any inquiries, issues, or technical problems they may encounter
- Troubleshoot and resolve client concerns in a timely and efficient manner
- Maintain accurate records of client interactions and transactions
- Collaborate with other team members to ensure a seamless client experience
- Stay up-to-date on product knowledge and company policies to better assist clients
- Participate in training and development programs to enhance skills and knowledge

Requirements:
- High school diploma or equivalent
- Strong communication skills, both written and verbal
- Excellent problem-solving abilities
- Ability to work independently and as part of a team
- Comfortable using technology and learning new software systems
- Must have a reliable internet connection and a quiet workspace
- Must be available to work flexible hours, including evenings and weekends

Benefits:
- Relocation allowance for eligible candidates
- Medical coverage for part-time employees
- Company-provided equipment for remote work
- Opportunities for growth and advancement within the company
- Health and wellness initiatives to prioritize employee well-being

Equal Opportunity Statement:
Homebase is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Deadline to apply: September 16, 2024

If you meet the requirements and are interested in joining our team as a Remote Client Support Associate, please submit your application by the deadline. We look forward to hearing from you!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.