Remote Client Service Associate

Job Description:

Ayala Land is seeking a Remote Client Service Associate to join our team in Cebu, Central Visayas, PH. This is a full-time entry-level position ideal for individuals with at least 1 year of experience in customer service or a related field. As a Remote Client Service Associate, you will be responsible for providing exceptional customer service to our clients through various communication channels.

Responsibilities:
- Respond to client inquiries and concerns in a timely and professional manner
- Assist clients with account management, transactions, and other service-related tasks
- Collaborate with team members to ensure a seamless customer experience
- Maintain accurate records of client interactions and transactions
- Identify opportunities to upsell or cross-sell products and services
- Stay up-to-date on company policies, products, and services
- Adhere to company guidelines and procedures for client service

Requirements:
- Reliable and adaptable personality traits
- Strong teamwork and planning skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office and other relevant software
- Bachelor's degree in Business Administration or a related field preferred

Benefits:
- Retirement plan
- Paid overtime
- Company equipment provided for remote work

Working Environment:
At Ayala Land, we empower our employees to take ownership and make impactful decisions. We value collaboration, innovation, and a positive work culture that fosters growth and development.

Deadline to Apply:
Please submit your application by September 17, 2024.

Equal Opportunity Statement:
Ayala Land is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected by law.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.