As a Remote Client Relations Representative at mClinica, you will be responsible for developing and maintaining strong relationships with clients while working remotely from Davao City, Davao, Philippines.
Responsibilities:1. Serve as the primary point of contact for clients, addressing their inquiries and concerns in a timely and professional manner.2. Proactively reach out to clients to ensure their needs are met and to identify opportunities for upselling products or services.3. Collaborate with internal teams to deliver solutions that meet client objectives and enhance their overall experience.4. Provide regular updates and reports to both clients and internal stakeholders on account performance and any potential issues.5. Conduct strategic planning to identify new business opportunities and drive growth within your client portfolio.6. Create and deliver engaging presentations to clients that showcase the value of mClinica's products and services.7. Keep abreast of industry trends and competitor activities to ensure mClinica remains competitive in the market.
Requirements:1. Minimum of 4 years of experience in client relations or a related field.2. Confident and hardworking individual who thrives in a fast-paced and dynamic environment.3. Strong strategic planning and presentation skills.4. Excellent communication and interpersonal skills.5. Ability to work independently and collaborate effectively with cross-functional teams.6. Bachelor's degree in Business Administration or a related field preferred.
Benefits:- Travel and spending expenses covered- Gym membership- Disability insurance- Opportunities for unlimited personal and professional growth
Equal Opportunity Statement: mClinica is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment without regard to any of these factors.
If you meet the qualifications and requirements listed above, we encourage you to apply for this exciting opportunity by the deadline of June 11, 2024. We look forward to reviewing your application and potentially welcoming you to the mClinica team!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.