Job Description:
Megaworld Corporation is seeking a Remote Account Support Manager to join our team in Quezon City, NCR, PH. This part-time position is ideal for a candidate with 6 years of experience in account management and customer support. As a Mid-to-Senior Level Account Support Manager, you will be responsible for managing client accounts remotely and providing exceptional support to ensure client satisfaction.
Responsibilities:
- Manage client accounts remotely, including handling inquiries, resolving issues, and providing support
- Build and maintain strong relationships with clients to ensure their needs are met
- Collaborate with internal teams to address client concerns and provide solutions
- Monitor account performance and identify opportunities for growth
- Develop and implement strategies to improve client satisfaction and retention
- Provide regular updates and reports to management on account status and performance
Requirements:
- 6 years of experience in account management and customer support
- Confident and reliable personality traits
- Strong problem-solving skills and adaptability
- Excellent communication and interpersonal skills
- Ability to work independently and remotely
- Bachelor's degree in Business Administration or related field preferred
Benefits:
- Medical coverage
- Life insurance
- Vision insurance
Working Environment:
Join Megaworld Corporation and be part of a company that pioneers change and sets industry benchmarks. Our team is dedicated to excellence and innovation, and we are looking for a Remote Account Support Manager who shares our passion for success.
Deadline to Apply: September 16, 2024
Equal Opportunity Statement:
Megaworld Corporation is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.