Regulatory Compliance Manager (Financial)

Key Skills
Financial Background
Service Delivery Ops
Cost Management
Solution Design

POSITION TITLE: Regulatory Compliance Manager
WORK SETUP: Onsite
Shift Schedule: Morning Shift
Rest Day: Weekends off
Location: Taguig Uptown Bonifacio Taguig City

SKILL AND QUALIFICATIONS: Standard Delivery Ops Manager role, no domain8 to 12 years of work experience; with 5 to 10 years supervisory experiencePreferred financial background Responsibilities:

Manage and Develop the Service Delivery Operations team.
• Responsible for career management of service delivery operations staff (e.g., training, engagement, mentoring, succession planning and annual performance process)

Manage Solution Delivery
Ensure execution of delivery work across one or more service delivery operationsDrive optimization of delivery of standard solutions within area(s) of expertise
Manage to Contract Operational and Financial Commitments
Manage and reduce costs on standard offerings, assets, technologies, licenses, facilities, subcontractors (where required)Manage recruiting, staffing, pyramid mix, utilization, cost-to-serve, and capacity of staff to optimize balance between cost and delivery targets.
Participate in solution design processes.
May lead or support the design of new offerings or services for industry/functional/technical areasMay review and validate specific solution configuration/deal shaping, to ensure delivery capability will achieve client expectations. Work with delivery leadership to sign-off on the solutions.
Work with Delivery Account Management Leaders and Commercial Directors to proactively
Address performance issues across the service delivery operations, create operational approach and implement continuous improvementManage supply and demand, service quality and processes to meet delivery expectations