Refunds Specialist

The Refunds Specialist processes Guest and Travel Agent refunds and exceptions in the POLAR & SIEBEL booking systems.
Processes the appropriate volume of transactions meeting production requirements.
Maintains quality control meeting accuracy requirements.
Processes Guest and Travel Agent refunds and exceptions.
Ensure cases are worked according to the daily refund type assigned and according to case priorities to meet internal Service Level Agreements.
Follow all Cash Operations and Refund Administration policies and SOX guidelines on a daily basis.

Educational requirements:
AP and AR Experience
Above-average communication skills
Open to fresh Graduates (Graduates of Finance and Accounting Courses)
Good Communication Skills (Written and verbal)