To perform this job successfully, an individual must be able to perform each essential duties listed
below.
These requirements listed below are representative of knowledge, skill and ability required for
the position.
? Act as global POC for the weekly RAC process, liaising with Regional POCs and HROD to
ensure timely inputs and outcomes.
? Manage recruitment and onboarding survey data for NY and London (support roll-out to other
offices, as required).
? Own the creation of quarterly recruitment newsletters.
? Create and maintain a global recruitment Teams channel to support communications,
updates, and best practice sharing.
? Maintain the Global Recruitment Portal on the Firm's intranet, including org charts, RAC
guidelines, and newsletter uploads.
? Keep the Recruitment Community distribution list updated.
? Manage data requests (e.g., agency spend, hire volume, cost-per-hire, early careers data).
? Provide analysis and insights on global and regional recruitment data (e.g., sourcing success
rates, role posting strategies).
? Manage the global Pirical account, including renewal, improving usage, and generating
reports.
? Conduct periodic agency data clean-up.
? Track ServiceNow projects (interview scheduling, onboarding pilots in the US and London,
Knowledge Base updates).
? Handle global merchandise ordering and stock management.
? Liaise with HRIS for ATS-related requests (queries, reports, enhancements).
? Partner with the Compliance team on recruitment aspects.
? Collaborate closely with Regional Recruitment Leads and the Recruitment Operations
Manager, supporting projects and initiatives as needed.
Education/Qualifications
? Bachelor's/College Degree
? Minimum of 3 to 5 years' experience related to the role
? Customer Service skills required for the position
? Excellent communication skills – written and verbal – and ability to work at all levels
? Knowledge of MS Office tools used for analysis and presentation of data, specifically Word,
Excel, PowerPoint, MS Access and MS Visio.
? Amenable to work in rotating shifts (APAC, EMEA and Americas time zones), Hybrid set-up
Essential Job Requirements
? 3 to 5 years of HR Administration work experience gained from working in an HR environment
? 3 to 5 years of BPO / HR Shared Services work experience in either HR Operations and HR
Systems role particular to recruitment systems, from a multinational, blue-chip, professional,
or financial services organization
? Experience in using case management systems (ServiceNow)
? Experience in using HR/Recruitment Systems (Taleo, viRecruit, etc.)
? Demonstrated ability to learn new functional concepts quickly and work with minimal
supervision
? Demonstrated ability to handle and maintain confidential and sensitive information
? Ability to collaborate and actively contribute to a strong team environment, yet able to work
independently and take ownership of tasks
? Client-focused attitude.
Experience providing client service to internal and external clients
? Ability to successfully manage multiple responsibilities with competing priorities and strict
deadlines.
Must have the ability to re-prioritize work as required
? Ability to communicate effectively at all levels within the firm
? Strong attention to detail