Job Description This is a remote position.
Schedule: Part-time, Tuesday to Saturday, 9 AM to 1 PM (10 PM to 2 AM PHT) Client Timezone: Eastern Time (Ontario, Canada) Client Overview Join a thriving, multi-location spa business at the forefront of beauty and wellness. This established company offers a range of luxurious spa services, creating tranquil experiences for clients seeking relaxation and rejuvenation. With a commitment to excellence and customer satisfaction, they're expanding their team to support their growing operations. Job Description As an Admin Assistant / Receptionist, you'll be the first point of contact for this prestigious spa's clientele. You'll manage a dynamic, fast-paced environment, juggling multiple responsibilities across two bustling locations. This role offers a unique opportunity to blend customer service excellence with administrative prowess, all while working remotely. You'll be instrumental in ensuring smooth operations, enhancing client experiences, and contributing to the spa's continued success. Responsibilities Answer incoming calls and respond to client messages promptly and professionally Manage and optimize appointment scheduling across multiple spa locations Handle booking systems efficiently, ensuring maximum utilization of spa resources Follow up with clients to secure necessary information, including payment details Perform essential clerical duties to support overall business operations Maintain a warm, welcoming demeanor in all client interactions Adapt to and learn new software systems as needed Requirements Exceptional verbal and written communication skills Meticulous attention to detail and ability to multitask effectively Professional, friendly, and patient demeanor, even in high-pressure situations Comfort with technology and aptitude for learning new software systems quickly Ability to work part-time, 20 hours per week, Tuesday to Saturday Experience in customer service or hospitality industry preferred Comfortable handling sensitive information with discretion and confidentiality Ability to work independently and take initiative in a remote setting Independent Contractor Perks Permanent work from home Immediate hiring Steady freelance job ZR_15977_JOB Requirements
Exceptional verbal and written communication skills Meticulous attention to detail and ability to multitask effectively Professional, friendly, and patient demeanor, even in high-pressure situations Comfort with technology and aptitude for learning new software systems quickly Ability to work part-time, 20 hours per week, Tuesday to Saturday Experience in customer service or hospitality industry preferred Comfortable handling sensitive information with discretion and confidentiality Ability to work independently and take initiative in a remote setting