Real Time Analyst

Details of the offer

As a Real-Time Analyst, you will play a crucial role in ensuring efficient operations by monitoring and analyzing real-time data. Your responsibilities will include:

• Real-time monitoring: Tracking call volumes, agent availability, and queue lengths to identify potential bottlenecks or issues.
• Data analysis: Analyzing performance metrics to identify trends, opportunities for improvement, and areas of concern.
• Reporting: Generating accurate and timely reports to keep stakeholders informed about operational performance.
• Problem-solving: Identifying and resolving issues that may impact service levels or customer satisfaction.
• Collaboration: Working closely with operations teams to implement strategies for improving efficiency and productivity.

QUALIFICTAIONS:
• We require at least 2 years solid experience in RTA - healthcare is an advantage.
• Willing to work ONSITE and SHIFTING SCHEDULE in TAGUIG


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

Requirements

Application Security Manager

MINIMUM REQUIREMENTSEDUCATION :Bachelor's Degree in computer science, engineering, or relevant field.EXPERIENCE :At least 5 years of experience in informatio...


Dempsey Resource Management Inc. - National Capital Region

Published 18 days ago

Devops Engineers (Hybrid)

Qualifications: Bachelor's or Masters' degree in computer science or equivalent is required.5+ years minimum hands-on experience with cloud platforms4+ years...


Hunter'S Hub, Inc. - National Capital Region

Published 18 days ago

Ax12 Erp Application Specialist (Hybrid)

Job Summary: The ERP Application Specialist (AX12) will be responsible for the administration, maintenance, and optimization of the AX12 ERP system. This ro...


Blaseek - National Capital Region

Published 18 days ago

L3 Network Engineer (Dayshift) - Makati City

Scope of Work: L3 Network Engineer Deployment and connectivity of Internet link at Site in coordination with ISP Software Upgrade, Installation and initial ...


Strategic Networks Inc. - National Capital Region

Published 18 days ago

Built at: 2024-11-23T01:09:01.515Z