Real Estate Virtual Assistant - Support Specialist

Responsibilities: *Client Assistance and Communication:
Act as one of the. point of contact for clients, responding inquiries via email and chat
*Account Management and Troubleshooting:
Help clients with account setup, subscription management and any required configurations
*Process and Improve Client Experience:
Ensure clients receive the resources they need, from setting up accounts to guiding them through new features.
*Scheduling and Administrative Support:
Assists client with scheduling sessions, managing bookings and handling cancellation schedules.
*Knowledge Sharing and Continuous Learning:
Stay up-to-date with product updates, company policies and support best practices.

Qualifications: Excellent communication skills, both written and verbal.Prior experience in customer service, technical support, or virtual assistance is often preferred.Previous experience as a real estate virtual assistant, fulfillment specialist agent or related role is preferred.Knowledge of real estate transactions, contracts, and industry terminology.Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and real estate software/tools.Strong organizational and time management abilities.Attention to detail and accuracy in handling documentation and data.Ability to work independently and collaboratively in a virtual team environment.Patience and professionalism when interacting with challenging customers or situations.
You can also send your resume to ********