Quality Control & Assurance

Plan, execute, and oversee product inspection and testing for quality and conformance to specifications and deliverables
Assist operations by tracking, documenting, and reporting quality levels as well as CSR, environmental, and health and safety KPIs
Investigate reports of product quality issues and ensure resolution in accordance with company guidelines and regulatory requirements
Develop or update procedures for capture, investigation, and documentation of product complaints
Monitor risk-management procedures, maintain problem logs, and report issues to managers and product developers
Provide training and support to quality assurance team members that covers systems, policies, procedures, and core processes
with food manufacturing experience