Quality Assurance (Qa) Lead

LOCATION: CEBU CITY JOB TITLE: QUALITY ASSURANCE LEAD (QA)

Job Role & Responsibility/Designation: Quality and Process Excellence Lead

Delivery Process/ Function Name: Quality

Educational Qualification: BE / B Tech/ MBA/ B.Stat from a Premier Institute.

Skills ( Must Have)
Program management & change management.Problem-solving tools/ analytical skills.Excellent communication / interpersonal, facilitation skills.High energy level, confident, assertive and team player.
Experience ( Minimum)
Consulting Experience.Minimum 2years as Quality & Process Excellence practitioner & total 5years of Experience.Experience of managing team of quality practitioners.
Strong functional knowledge of Six Sigma, Statistical tools, Quality& Process re-engineering
Exposure toISO, CMMi or COPC will be added advantage.Consulting experience in Shared Services Set up/BPO space is desirable.
Job Description
Responsible for driving quality initiatives for Wipro / Client Accounts.Working with dispersed cross functional teams on organizational process (re)-design or industry specific business processes.Leverage business optimization & innovation tools & application for process re-engineering.Benchmarking processes, Mgmt dashboard set up & building the best practices repository.Change planning and management for deployment of re-designed processes and best practices for large teams without reporting relationship.Facilitating workshops, remote groups and leading process diagnostic for articulation of process issues and solution formulation.