Quality Assurance Department Head

Qualifications:
Graduate of Engineering (Mechanical, Civil, Industrial, or related field), Information Technology, or Accounting from a reputable institution
Minimum of 7 years of experience as an Auditor, preferably in the financial industry
At least 3 years in a supervisory capacity as an IT Auditor or IT Compliance professional
Experience in process improvement or re-engineering is highly desirable
Quick learner with strong analytical skills; meticulous, thorough, and attentive to details
Excellent communication skills
Highly motivated with strong leadership abilities

Duties and Responsibilities:
Conduct Post Implementation Reviews (PIRs) to assess the achievement of project objectives and evaluate the effectiveness of project management practices in maintaining project alignment
Review policies, regulations, and circulars issued by the Compliance Office and various government agencies affecting information technology. Communicate relevant information to the responsible departments within ICTD and monitor compliance actions
Serve as a liaison between ICTD departments and auditors (internal or external) to ensure timely resolution of audit findings and fulfillment of commitments
Initiate and/or assist in documenting and modifying procedures found in operations manuals or systems manuals following the implementation or modification of system applications
Facilitate Root Cause Analysis processes for recurring issues identified by Business Units
Develop and propose a 3-year Quality Assurance plan for approval by the ICTD Head and endorsement by the IT Steering Committee
Review other areas as necessary to enhance the quality of IT services
Supervise and monitor assessment and review activities based on the annual plan, with specific activity timings approved by the ICT Division Head
Include areas and timelines for assessment in the 3-year Quality Assurance Plan, scheduling assessments on a quarterly basis
Provide assessment reports to the ICT Division Head and relevant departments, detailing observations and recommendations
Develop assessment and reporting templates similar to those used in internal audits