Quality Assurance Analyst

Deal with patients' inquiries of their hospital bills and benefits from insurance.Audit transactions and provide feedback to improve quality.Monitor compliance with established processes, policies and guidelines.Share report and analysis based on quality audit results.Analyze information and utilize to build recommendations to reduce errors and improve process performance.Create and maintain tracking reports in relation to performance.Support service levels by being productive whenever required.QUALIFICATIONSMust have 2-4 years of handling healthcare account.Atleast 1 year of QA or TL experience.College Graduate / atleast completed 2nd year College UndergraduateTake ownership of issues and escalationsAbility to plan, prioritize, organize and communicate with clientAmenable to work on night shift