Quality Assistant Manager

Details of the offer

Job title: Quality Assistant Manager-Insurance-EBU
Work location: Cebu
Work set up and schedule: Onsite and Shfiting
Salary: 40k-50k

Qualifications:
•Minimum of 2 years in a QA AM/TL role or currently in a Sr. TL level role
•Knowledge of quality tools and analysis
•Experience in financial services (preferred)
•Must have an understanding of NPS calculation/CSAT
•Knowledge of quality framework deployment in new transitions
•6 years of experience in BPO


Nominal Salary: To be agreed

Source: Whatjobs_Ppc

Job Function:

Requirements

Quality Assurance Analyst

Responsibilities: - Monitors calls and provide feedback to agents - Partner with the training team in providing feedback that would improve overall quality o...


Neksjob Corporation - Philippines

Published a month ago

Quality Assurance Supervisor

Quality Assurance Supervisor Job Summary: The Quality Assurance Supervisor is responsible for overseeing all aspects of quality assurance and food safety wit...


Glacier South Refrigeration Services Corporation - Philippines

Published a month ago

Devenir Jeune Sapeur-Pompier

Vous avez entre 13 et 14 ans et souhaitez découvrir l'activité de sapeur-pompier? Vous pouvez devenir jeune sapeur-pompier.A compter de l'âge de 13 ans, vous...


Service Départemental D’Incendie Et De Secours - Philippines

Published a month ago

Subcon Planner

The Planning team provides value add by: Managing or completing supply planning based on a number of indicators (sales forecast, orders, production data).Ana...


Vishay Intertechnology - Philippines

Published a month ago

Built at: 2025-01-19T12:54:21.253Z