Quality Analyst/Qa Manager

Qualification:

? Analytical and Problem solving skills
? Ability to conduct error analysis, identify process gaps and share process improvement ideas.
? Ability to work closely with Central Quality team to conduct process improvements and Projects on multiple locations on a timely manner.
? Proven ability to achieve and maintain departmental quality standards.
? Strong written communication skills. Excellent grammar, spelling, and sentence construction.
? Good power point and excel skills
? Should have sound customer service skills and soft skills with prime focus being on customer satisfaction.
? Ability to work with team members across locations and communicate with clients.
? Self-Starter with ability to work independently and less supervision.
? Team management & Performance Management skills