Quality Analyst

• Team mentoring, engagement and coaching skills
• Clear writing and verbal communication
• Demonstrated problem solving skills and the ability to do multi-tasking
• Undergraduate - With minimum of 2 years of College Education or equivalent work experience
• Candidate should have a minimum of 12 months of work experience in a BPO environment preferably in an Insurance process/ account
• Good communication skills
• Strong Excel, with knowledge of other Microsoft Office Suite