Quality Analyst | BPO | Alabang and MOA Pasay Posted 3 days ago and deadline of application is on 7 Jun
Recruiter was hiring 2 days ago
Job Description Perform quality audit on calls Ensure that information provided during the call done by the agents are accurate Timely and accurate completion of standard and advanced quality forms, reports and analysis Adhere to targeted call audits to be done per agent per month Attend and participates in quality calibration sessions Provide immediate education, report error trends and propose action plans to mitigate errors, as needed Will potentially perform POC tasks, as needed May be asked to take calls to keep him/herself updated or as needed Minimum Qualifications Must have 2 years experience as Quality Analyst for a baniking, financial or telco account in a BPO/Call Center setting Familiarity with using various QA tools is an advantage Strong analytical skills with excellent attention to detail Willing to work on shifting schedule Willing to work onsite in Alabang or MOA Pasay Salary - P28,000 to P34,000 plus benefits
Office Address Mall of Asia, Harbor Dr, 1308 Pasay City, Philippines
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About Aces Call Center Jobs Inc. ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible. GlobePrepaid Load Card)FaceBookMessengerm.me/acesjobs Join Us?DISCOVER UNLIMITED JOB POSSIBILITIESCONVENIENCE One Stop Shop - One Day HiringGet Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.Since 2011, over 10,000+ jobseekers found their job through ACES!CHOICES Comprehensive Active JobsChoose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.________________________________________Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:• Makati City• Ortigas Center• Mandaluyong City• Pasig City• Masinag, Antipolo• Taguig City - Fort Bonifacio• Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA• South Luzon Area - Sucat, Alabang, Laguna• Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro• Other AreasStart as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:• Inbound and Outbound Customer Service Reps (CSR)• Hotel Reservations and Sales or Online Hotel Booking Agents• Technical Support Representatives (TSR) for various industries• IT Helpdesk Officers• Insurance Account Services• Financial Services - Banking, Fraud, Mortgage, FinTech• Collections Account - Collection Officers, Medical collection• Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos• Billing Account Services• Travel Booking / Airline Ticketing Account• Pioneer Account / Local accounts• DAYSHIFT - CSR / TSR• BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacanciesBy submitting your application, you agree for Aces Call Center Jobs Inc. to collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link:
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