Pure Non Voice

Respond to customer inquiries via email, chat, or messaging platforms promptly and professionally.
Provide accurate product information, troubleshooting assistance, and solutions to customer issues.
Maintain detailed records of customer interactions and transactions in our CRM system.
Collaborate with team members to resolve complex issues and improve service processes.
Ensure high levels of customer satisfaction by addressing concerns effectively and empathetically.
Participate in training sessions to stay updated on product knowledge and company policies.