Lead business and technology outcomes for assigned programs, projects, or contracted services.
Utilize standard tools, methodologies, and processes to ensure the delivery, monitoring, and control of service-level agreements.
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About the Opportunity:
NeksJob is partnering with a leading client known for delivering innovative technology and business solutions.
We are looking for a *Program/Project Management Lead* to drive business and technology initiatives, ensuring projects and services meet critical objectives and exceed expectations.
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The Work:
As a Program/Project Management Lead, you'll drive cross-functional collaboration, deliver on commitments, and align technical and business goals.
You'll utilize standard frameworks and tools to monitor outcomes, manage risks, and drive continuous improvement.
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Roles & Responsibilities:
- Act as a Subject Matter Expert (SME), guiding and managing teams to achieve excellence.
- Make key team decisions, balancing priorities and timelines.
- Collaborate with multiple stakeholders to drive strategic decision-making across teams.
- Lead business and technology outcomes for assigned programs, projects, or contracted services.
- Utilize standard project management tools, methodologies, and processes to deliver, monitor, and control service-level agreements.
- Define project scope, objectives, and deliverables, working closely with stakeholders.
- Develop, maintain, and manage project plans, budgets, and schedules.
- Identify risks and implement effective mitigation strategies to prevent disruptions.
- Regularly communicate project status, progress, and outcomes to stakeholders across departments.
- Ensure adherence to project management best practices, quality standards, and compliance.
- Foster a culture of continuous improvement, sharing insights, lessons, and best practices with your team.
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What You'll Need:
- Required Skill: Proficiency in service Level Management.
- Good to Have: Knowledge of Telecommunications Billing, UNIX Shell Scripting, and Service Delivery.
- Strong understanding of program and project management principles and methodologies.
- Demonstrated experience delivering projects within scope, budget, and schedule constraints.
- Proven ability to manage and motivate cross-functional teams effectively.
- Excellent communication, stakeholder management, and conflict resolution skills
- Proficiency in project management tools and software (e.g., MS Project, JIRA).
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Additional Information:
- Minimum 5 years of experience in Service Level Management.
- The role is based in Manila*.
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Why Join This Opportunity:
- Work with a collaborative, high-performing team focused on impactful projects.
- Exposure to innovative tools and technologies that drive industry change.
- Ongoing opportunities for career development, training, and professional certifications.
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Commitment to Diversity:
NeksJob is dedicated to supporting every individual's career journey, offering an inclusive recruitment process.
We partner with clients committed to equal employment opportunities, ensuring fair representation and diversity across all departments and roles.
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If you're passionate about leading complex projects, driving business outcomes, and collaborating across diverse teams, apply now, and let's connect to discuss your next career move!