Product Repair Manager

**Duties and Responsibilities**:

- Makes effective business decisions to ensure CSO goals are met (cost control, customer satisfaction & efficiency)
- Leads CSO and PSI level initiatives and strategies
- Reviews and finalizes mid-term and annual business plans and budget
- Ensures proper execution of plans and makes necessary adjustments as needed
- Communicates and responds escalations from internal and external customers - field team and customers
- Interfaces with internal teams - Engineering, Sales, Marketing and Operations
- Presents and justifies proposals to top management
- Sponsors CSO and PROGs level initiatives.
- Mentors and develops leaders

**Basic Qualifications, Education and Skills Required**:

- Bachelors Degree on any Engineering courses.
- At least 3 years experience in a supervisory or managerial role.
- Highly proficient in both written and verbal communication.
- Knowledgeable in various MS Apps, i.e.
Excel, Word, PowerPoint, Visio.
- Experienced in data analytics and problem solving.
- Passionate to work with people within and outside the organization.
LI-JA1