Product Analyst And Support

Details of the offer

Our department envisions a future where digital solutions act as a catalyst for growth, efficiency, and sustainability. We aim to leverage emerging technologies and data-based insights to optimize decision-making and streamline operations. Together, we aspire to be at the forefront of delivering sustainable energy solutions globally. We focus on Agile practices within a digital product-led setup in the Product Area of Digital Opportunity Development and Sales. We continuously improve digital products that support the Sales Organization and Development. This product area has broad engagement across Vestas' digital landscape and a vision for digital transformation. Responsibilities Your primary responsibilities include the functional development and maintenance of our Salesforce solutions. You will collaborate closely with Business Partners and Product Owners, acting as the key interface between them to ensure seamless communication and effective implementation of business requirements. Therefore, your tasks will entail:
Ensuring User Stories accurately reflect stakeholder requirements and align with the development team's understandingAligning and interacting with Product Owners to discover/overcome technical bottlenecks at an early stageRefining User Stories based on analysis and feedback, and supporting team members in defining acceptance criteriaFacilitating and preparing materials for weekly Refinement calls to ensure open participation and relevant discussionsConducting quality assurance checks on User Stories to ensure they meet predefined criteriaUpdating templates and maintaining detailed documentation of requirements and solutionsProviding support to our end users and acting as a credible touchpoint for troubleshooting Qualifications We envision that you have a relevant bachelor's degree in Computer Science / Software Engineering / IT - or will graduate in the upcoming months - combined with some of the following points:
Previous experience in digital transformation, product development, or translating user stories to feasible IT solutionsExperience in collaborating with diverse teams to deliver an IT solution, troubleshooting issues on the way, and aligning prioritiesYou work well in acting as an interface between IT and businessSalesforce Administrator / Salesforce Advanced Administrator / Business Analyst and other relevant certificationsHave worked in an agile environment and with Agile methodologiesGood ability to evaluate business requirements, translate them into technical solutions, and troubleshoot issues effectivelyEffective verbal and written communication skills to interact with stakeholders, gather requirements, and provide training and supportDemonstrated ability to identify problems, propose solutions, and implement changes efficiently Competencies We envision that you possess the following abilities to completely act in the role:
Great communication skills in English - both written and verbalStakeholder management skills are well-suited for a large, matrix organizationGo beyond the siloed approach and see business value holisticallyA high degree of flexibility and professionalism needed to adapt to an ever-changing environmentMotivated person and have the motivation to make things happenTake ownership of your assigned responsibilitiesTurning complex ideas into structured and crisp messagesComfortable with following a mandated strategy, while speaking up, if necessary What we offer Vestas provides an open, respectful global culture, an attractive compensation package and long-term career development. Choose us, choose a good future! To meet business growth needs, Vestas needs a lot of expertise to join us. We care and respect all employees and will offer attractive benefits which include: A broad program of on-job training, an ideal platform for professional and personal development, a Bonus Program, colorful team activities, etc. We put the emphasis on developing both personal and professional skills. In return, we expect you to achieve goals to achieve results. Choose us, choose a solid future!

Additional Information We do amend or withdraw our jobs and reserve the right to do so at any time, including before the advertised closing date. Please be advised to apply on or before the 30th of November 2024. Additional Benefits Fitness SubsidyRetirement Benefit Plan DEIB Statement At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

About Vestas Vestas is the energy industry's global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 173 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. With 29,000 employees globally, we are a diverse team united by a common goal: to power the solution - today, tomorrow, and far into the future. Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.

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Nominal Salary: To be agreed

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