Process Trainer

Essential Functions: Evaluate employee performance to gauge where skills are lacking.Create training programs to address skill gaps in employees.Prepare learning materials for programs.Develop onboarding programs for new employees in the process.Develop and implement training need identification and Analysis frameworkConduct surveys to gauge the effectiveness of programs.Research new training methods.Manage training for investment banking set up Skills: Strong verbal communication skills (Overall B2- high – CEF) with excellent comprehension abilitiesPossesses good problem-solving skills (should pass critical thinking assessment)Sets own high standards of performance.High tolerance for stressStrong computer skills to navigate the Internet and basic Office programs, as well as aptitude to learn customized in-house systems.Comfortable with navigating and communicating instructions to access multiple computer applicationsMust be receptive to detailed and frequent performance feedback.Generally likable demeanor and customer-centric approachMulti-task: Ability to prioritize and execute multiple tasksOrganization: Must function independently and possess excellent organization skillsInfluence: Able to present information effectively to influence or persuade others in positive or negative circumstances.Co-operation: Able to communicate with others in a warm and helpful manner while simultaneously building credibility and rapportTeamwork: Ability to work with co-workers in a positive manner and willingness to assist where neededCoping: Able to maintain a mature, problem-solving attitude while dealing with customer hostility or time demandsDecision making: Able to take action in solving problems while exhibiting good judgment.Goal oriented: Ability to meet company goals & targets of on
time processing.

Education Requirements:
? College with 2 years

Work Experience Requirements: At least 2 years prior US setup as a Process TrainerMust have banking and finance experience.At least 1-year in a similar profile (trainer)At least 1- year in investment / retail banking set up (Collections not counted)Can work in Alabang or MOA siteCan start ASAP