Process Improvement Analyst

**SNAPSHOT OF THE ROLE**:
The **Process Improvement Analyst** serves as a junior consultant for assigned departments in defining, measuring, analyzing, improving, and controlling processes, practices, and organizational effectiveness.
This position focuses on supporting the Sr. Analysts and Process Improvement Manager in project management, project coordination, clerical and technical support to projects.
**JOB DESCRIPTION**:

- Maintain control of documented information in alignment with the standards for Quality Management
- Measure process effectiveness, identify opportunities for improvement, make detailed recommendations and measure impact of changes
- Analyze, interpret, and present data using descriptive and comparative analytics
- Conduct process compliance assessments relative to improvement data collection, in-depth analysis and control
- Perform other miscellaneous duties and special assignments that may be assigned from time to time

**MINIMUM QUALIFICATIONS**:

- At least 3 year College Undergraduate in Technical Writing, Communications, or any related degree field
- At least 1 year industry experience in Documentation and Customer Experience
- Background in Project Management is a plus
- Proven ability to quickly learn and understand complex topics
- Proficient in MS PowerPoint, MS Visio, MS SharePoint
- Ability to develop creative and innovative solutions to issues

**Benefits**:

- Company events
- Health insurance
- Life insurance
- Paid training
- Work from home

Schedule:

- 8 hour shift
- Shift system

Supplemental Pay:

- 13th month salary
- Overtime pay

Application Question(s):

- How many years of Process improvement experience do you have?