Process Delivery Specialist - Mandarin Bilingual

It is the Preauditor's responsibility to ensure the processing of Business Expense Claims in a timely and accurate manner, ensuring that all claims comply to their Country Specific Expense Policy requirements.
? Process Travel Expense Claims within the required Service Level Agreements? Communicate any changes to employee claims or value amendments clearly? Ensure responses received from employees are actioned in a timely manner.? Ensure that proper approvals are secured for the expense items being claimed? Respond promptly to queries being investigated by Helpdesk and team leader.? Respond promptly to queries raised by the employees regarding their Travel expense claims? Perform other duties as required within Business Expense process? Contribute to Business Expense process improvement initiatives as required