Pos/Menus Specialist (So1)

Description

**What we're looking for**:
Bachelor's degree from a university preferred

Availability to work on weekends required

Excellent English language proficiency/ fluency

1-3 years of professional experience in a similar, customer-facing role

Experience working with support tools such as Sheets

Track record of providing support for complex issues, products, and processes

**Ability to thrive in chaos**: handle high-pressure situations, taking responsibility for actions, responds well to constructive feedback, ability to focus on task at hand

**Communication**: emotionally intelligent, strives to always be helpful, empathetic with customer service ethic

**Ownership**: passionate about the customer, advanced problem solving, pursues answers independently

**Self-Starter and Self-Solver**: possesses flexibility to work in a fast-changing environment with flexible shifts and ambiguous situations

Experience or understanding of how to work and collaborate with a remote, distributed team

Description

**What we're looking for**:
*
Bachelor's degree from a university preferred

*
Availability to work on weekends required

*
Excellent English language proficiency/ fluency

*
1-3 years of professional experience i