Description Required Qualifications: This position requires a high school diploma and two years of full-time experience directly related to the job functions. Relevant full-time experience using computer systems for entering, updating, and retrieving information. State NCIC/FCIC certification or ability to obtain within three months of employment. Florida State certified 911 Public Safety Telecommunicator or ability to obtain within twelve months of employment. Proficiency in typing with a minimum of 35 wpm. Valid driver's license. Any appropriate combination of relevant education, experience, and/or certifications may be considered. Preferred Qualifications: Experience with 911, police, fire, or emergency medical dispatch. Knowledge, Skills & Abilities: Knowledge of local, state, and federal communication laws. Knowledge and proficiency with Microsoft Office (Word, Excel, and Outlook). Knowledge of law enforcement agencies in Lee, Collier, Charlotte, Glade, Hendry, and Sarasota counties. General knowledge of transit policies and procedures pertaining to the university. Knowledge of fire and intrusion alarm monitoring systems and operations. Excellent interpersonal, verbal and written communication skills. Ability to operate office equipment including a multi-line telephone system, two-way radios, and video display terminals. Ability to operate personal computers with proficiency and learn new applications and systems. Ability to listen to and understand information presented through spoken words and sentences, retrieve facts, derive meaning, and draw valid conclusions. Ability to interact in a professional manner with a diverse group of staff, faculty, students and the community in a service-oriented environment. Ability to function effectively in high stress emergency situations. Ability to properly record police services provided, maintain records, and prepare reports and other written materials. Ability to take initiative to plan, organize, coordinate, and perform work in various situations when numerous and diverse demands are involved. Ability to exercise flexibility, good judgment, and discretion. Ability to thrive in an organization that values the diversity of its student body and workforce and actively promotes an equitable environment. **Special Instructions to Applicants** There will be a written exam for qualified applicants. Eligible candidates will be contacted via email with further details. Police Communications Operator I - new hires start at $19.75 ($41,250 annual).
After successful completion of training/probation , will be reclassified to Police Communications Operator II with a 5% increase, $20.75 ($43,326.00 annual).
