Job Title: Payment Poster
Department: Revenue Cycle Management
Reports To: VP of RCM
Location: Remote
Position Overview:
Covered Health is seeking a detail-oriented and experienced Payment Poster to join our Revenue Cycle Management team. The ideal candidate will have a solid background in payment posting, with expertise in eClinicalWorks (eCW). This role requires meticulous attention to detail and an understanding of medical billing and reimbursement processes to ensure accurate posting and reconciliation of payments.
Key Responsibilities: Payment Posting: Accurately post insurance and patient payments, adjustments, and denials into eClinicalWorks (eCW). Reconcile posted payments to ensure they match deposit records and statements. Review and resolve any posting discrepancies, identifying and correcting errors as needed. Denial and Adjustment Management: Record denials and adjustments with accuracy and detail for further review by the billing team. Work closely with the billing and coding teams to ensure proper handling of denied claims and identify potential issues in payment patterns. Account Reconciliation: Regularly reconcile accounts to ensure that payments and adjustments align with billing records. Assist in balancing month-end and year-end accounts, supporting the Finance and Revenue Cycle Management teams with necessary data. Patient Payment Processing: Post patient payments received from various sources, including online portals, mail, and in-office payments. Ensure accurate allocation of payments to patient accounts and manage payment corrections or re-posts as necessary. Communication and Collaboration: Collaborate with team members in billing, coding, and collections to address account discrepancies and improve workflow efficiency. Assist in responding to inquiries from patients or insurance companies regarding payment postings and account balances as needed. Requirements: Experience:
Minimum of 1 year of experience in medical payment posting. Software Proficiency: Extensive experience with eClinicalWorks (eCW) is required. Skills:
Excellent attention to detail, accuracy, and organizational skills. Knowledge:
Understanding of medical billing, reimbursement, and payment processes. Communication:
Strong verbal and written communication skills for collaborating with team members and addressing any account inquiries. Preferred Qualifications: Prior experience in a remote payment posting role. Knowledge of medical billing codes and insurance guidelines.