SVC PH, Inc., an affiliate of Executive Boutique Call Center, is currently looking for Outbound Agents to start ASAP!
Executive Boutique/Select VoiceCom is an American and Australian owned company providing BPO services from its offices in Cebu IT Park. We recently celebrated our 14th Anniversary. While our main goal is to provide first class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say ?I work at Executive Boutique/Select VoiceCom and think it?s a great place to work!?.
Checkout our Facebook page:
(url removed)
What we offer:
Php28,000 Salary package
Enjoy the following benefits:
Medical / Dental coverage (HMO)
Cash incentives of (Php5,000) for successfully referring your friends and relatives to join EB/SVC
Career development
Life insurance program
Vacation and family leave programs
Annual salary
increase based on performanceQuarterly team outing
Free flowing coffee and hot chocolate
Family atmosphere
Cozy sleeping lounge and canteen plus entertainment area
Great offices in IT park with outdoor private terrace overlooking Cebu City
Responsibilities:
The role is primarily responsible for placing outbound and/or receiving inbound calls, pre-qualifying leads and/or setting appointments.
Place outbound and/or receive inbound calls and ask pre-qualifying questions based on a given script.
Provide customers with information on products/services if needed.
Be passionate about the service; and enjoy working in a consultative service environment.
Be results-oriented; and enjoy the challenge of meeting or exceeding goals.
Desired Skills & Knowledge:
Clear speaking voice
Must have at least 6 months of BPO experience in one company
At least High School Graduate (old curriculum) or Senior High School Graduate (new curriculum)
Excellent English communication skills - both written and verbal
Must have excellent command of the English language, with neutral or American accent
Outbound/inbound sales or upselling experience an advantage, but not required
Strong customer service skills
Strong administrative skills - Accurate typing & spelling is essential to this role.
Energetic, fun and confident personality
Willing to work full-time night shift
Willing to work onsite
Amenable to changes in schedule and work on weekends
Work Schedule:
Night Shift