Order Specialist | Permanent WFH | Shifting Imagine waking up each day with a sense of purpose and excitement, knowing that your work truly matters. In this role, you'll find yourself at the crossroads of financial expertise and personal fulfillment. It's not just a job; it's a path to the next level. Whether you aspire to climb the corporate ladder or explore new horizons, your journey begins here. As an Order Specialist , you play a key role in overseeing internal processes related to sales orders. Your primary responsibilities include efficiently processing and booking sales orders across multiple channels—email, phone, and procurement systems. While there's some customer interaction, the emphasis is on internal functions, supporting our client's sales representatives in reaching their targets. If you thrive in a dynamic environment and have a strong sense of process, we invite you to apply. We're looking for a candidate with solid organizational skills, a goal-oriented mindset, and a passion for providing top-notch sales support. Your contributions will be instrumental in achieving high-quality customer service and meeting sales targets. Here, you'll be embracing change and stepping out of your comfort zone. It's a chance to learn, grow, and build a future that's uniquely yours.
Employment Type: Full-time
Schedule: Shifting
Work Arrangement: Permanent WFH
Your Role in the Wireless World: Efficiently process orders through various channels, including email, phone, and procurement systems. Validate and maintain data accuracy in opportunities, Purchase Orders, and invoices. Proactively communicate with clients to gather missing information and address inquiries. Collaborate with the logistics department to ensure timely and accurate deliveries. Update and maintain comprehensive sales and customer records. Channel customer feedback internally for continuous improvement. Take accountability for invoicing and order fulfillment. Manage direct and indirect quotes and purchase orders via Salesforce. Utilize Fusion to process sales orders and generate customer invoices. Collaborate seamlessly with Sales and Finance teams in a dynamic and fast-paced environment. Demonstrate flexibility in schedule/hours during end-of-quarter and end-of-fiscal-year sales cycles. Exhibit exceptional verbal and written communication skills, including email etiquette. Showcase strong organizational and administrative skills, emphasizing time management and handling time-sensitive sales and customer requests. Demonstrate resourcefulness and internet-savviness. Maintain professionalism and adherence to all processes and policies, especially during high-volume sales cycles. Report to Team Leader, Order Operations Manager, Sales Ops Director. Are You Ready to Power Up Your Career? 3-5 years of sales-related experience in inside sales or sales support with a proven track record of success. Excellent written and verbal communication skills, with the ability to quickly build professional rapport via phone or email. Highly proficient computer skills, including internet use, SFDC, email, MS Word, Excel, and PowerPoint. Desired skills & competencies:
A Bachelor's Degree or completion of 2 years in college or a 2-year degree in a technical/vocational course. Excellent organization and time management skills. Team player with the ability to thrive in a collaborative environment. Enjoy the Wireless Advantage: HMO coverage upon regularization Competitive Package Permanent WFH arrangement Prime office location Standard government and Emapta benefits Total of 20 annual leaves to be used on your own discretion Mentorship and exposure to global leaders and teams Upskilling through Emapta Academy Diverse and supportive work environment Innovating Tomorrow: Get to Know Our Client's Trailblazing Company! Our client, Ookla, stands at the forefront of connectivity intelligence, offering comprehensive enterprise solutions that empower businesses to turn network measurements into actionable insights. From the initial planning and construction phases to communicating performance and availability to customers, Ookla's end-to-end solutions drive advancements across a network's lifecycle. With almost two decades of expertise, Ookla provides data-backed insights into network performance, quality, and accessibility, playing a pivotal role in industry progress. Consumers worldwide trust Ookla's flagship consumer platforms, Speedtest and Downdetector, as the gold standard for network measurement and status monitoring.
Who are we? Discover a world of possibilities at Emapta , where your career takes flight in stability and growth. Join a team that thrives on camaraderie, supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration, innovation, and personal development. We provide you with the platform for your success, empowering you to reach new heights in a supportive and inclusive environment.
With a wide roster of international clients from various industries and a proven track record of success, Emapta offers a stable foundation for your career . Team up with like-minded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips. Apply now and create a better future with us.
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At Emapta, we prioritize diversity, inclusion, and equality in our workforce.
We believe that a diverse team fuels innovation and drives success. We embrace individuals' unique backgrounds, experiences, and perspectives, fostering an environment where everyone feels valued and empowered.
Our hiring practices are fair and unbiased, providing equal opportunities for all qualified candidates. We actively seek diverse talent and encourage individuals from underrepresented groups to apply.
Join us in creating a workplace that celebrates diversity, inclusion, and equality to drive positive change for all.
At Emapta, we prioritize diversity, inclusion, and equality in our workforce.
We believe that a diverse team fuels innovation and drives success. We embrace individuals' unique backgrounds, experiences, and perspectives, fostering an environment where everyone feels valued and empowered.
Our hiring practices are fair and unbiased, providing equal opportunities for all qualified candidates. We actively seek diverse talent and encourage individuals from underrepresented groups to apply.
Join us in creating a workplace that celebrates diversity, inclusion, and equality to drive positive change for all.
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