Order Processing Agent Spanish-Speaking (Pasig City)

We are looking for a detail-oriented and *fluent Spanish-speaking individual to join our team as an Order Processing Agent.* This position involves processing customer orders, providing support in Spanish, and ensuring timely and accurate fulfillment of orders.
If you are passionate about providing excellent customer service in Spanish and enjoy working in a dynamic team environment, we would love to hear from you.

*Responsibilities:*
- Communicate with co-workers and some outside vendors with English and Spanish speaking skills
- Process and accurately input orders into the system
- Coordinate with warehouse and shipping teams to ensure timely delivery
- Resolve any order-related issues or customer concerns in a professional manner
- Maintain accurate records of orders and customer interactions

*Requirements:*
- Fluent in spoken and written Spanish, with excellent communication skills
- Strong attention to detail and accuracy in data entry
- Customer service experience is a plus
- Ability to work efficiently in a fast-paced environment
- Proficient computer skills, including MS Office and order processing systems

*Qualifications & Benefits:*
- Graveyard Shift - Monday to Friday
- Rest Day on Weekend - Saturday & Sunday
- Monthly Salary is Negotiable with Government Statutory Benefits, Health Card (HMO), Cash Allowance etc.
- At least 3-6 Months E-mail/Chat support experience
- Must be Good to EXCELLENT spoken and written English skills
- SECONDARY and or COLLEGE GRADUATES and UNDERGRADUATES
- Must be at least 18 and above
- Computer Literate and proficient with Microsoft Office
- DATA ENTRY with good computer typing skills
- Office Location - Meralco Ave. ORTIGAS Center Pasig City
- Starting Date: ASAP
- Hiring Process: 1 DAY PROCESS. Exam and Interview.
- Passing applicants will then undergo Final Interview.

*T-12/4/24