Operations Supervisor

Develop and maintain operational structure that will provide the expected service to the Customers and employees.
Manage and supervise TG site operations
Submits weekly report indicating updates and concerns of Clients and TG employees in all sites.
Update the client on latest development of TG services;
Identify and recommend cross training requirement of TG staff
Reports critical incidents to Head Office as necessary
Work with client for additional potential business opportunities
Assists and help in Marketing TG Services to other companies
Able to maintain a strong, positive, and healthy relationship with principal and other internal and external customer.
Able to establish constant communication with staff thru;
Able to monitor and evaluate staff performance and recommend appropriate courses of action.
Able to use basic Microsoft Word, Excel and Email.
Able to prepare and reports according to specified formats in a timely and accurate manner.
Able to handle counselling of staff in relation to his/her performance prior before elevating to HR for disciplinary action.