A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Opportunity details Opportunity Type
Graduate Job
Applications Close
28 Feb 2022
Accepting International Applications
No
Qualifications Accepted
B
Accounting, Commerce & Finance
Business Administration & Management
Economics
Human Resources
Marketing, Advertising & Public Relations
Transport, Logistics & Procurement
C
Creative Arts (all other)
Fashion Design
Film & TV
Fine Arts
Graphic Design & Visual Arts
Journalism & Writing
Music & Performing Arts
Photography
E
Biomedical Engineering
Chemical Engineering
Civil Engineering & Construction
Communications Engineering
Electrical & Electronic Engineering
Engineering & Mathematics (all other)
Environmental Engineering
Fire & Safety Engineering
Geomatic Engineering
Geotechnical Engineering
Manufacturing Engineering
Mathematics & Statistics
Mechanical Engineering
Renewable Energy Engineering
Robotics & Mechatronics Engineering
F
Food & Hospitality
Personal Services
H
Anthropology & Geography
Classics
Criminology
Humanities (all other)
International Studies
Liberal Arts
Philosophy
Social Science (all other)
Theology & Comparative Religion
I
Bioinformatics
Computer Graphics & Animation
Computer Science (all other)
Computer Systems and Networks
Cyber Security
Data Science
Design & User Experience
Programming & Software Engineering
Video Game Development
L
Justice & Law Enforcement
Law
Legal Studies
M
Audiology & Speech Pathology
Biomedical Science
Chiropractic & Osteopathy
Exercise & Sports Science
Health Administration
Medical & Health Sciences (all other)
Medical Technology
Medicine & Medical Science
Naturopathy, Acupuncture & Complementary Medicine
Supervise (on a daily basis) a ground/area operations team on a roistered shift basis, ensuring that shipments enter and exit the country in accordance with network procedures and transit time standards.
Accountabilities Maintain good working relationships with external customers. Effectively coordinate and communicate with external customers. Assist to keep performance and meet target Problem Shooting and Improvement Ensure all service being provided by external vendors meet DHL's requirement. Ensure hand over processes of shipments and paperwork are normally operated. Communication for daily working process. Supervision of Operations Organize appropriate shifts and manning levels to meet business requirements. Ensure incoming shipments are recovered, "break bulked", inspected and cleared in the quickest, most efficient manner possible. Manage receipt and lodgment of outbound shipments from country operations to ensure timely departure and uplift. Ensure accurate sorting and optimum loading of all inbound & outbound shipments. Monitor ground handler and warehouse provider performance and complete all necessary reports. Safely and Quality Assurance Ensure safe working practices and environment within the shift. Participate in quality policy and initiatives, e.g. ISO. People Management Develop a high performance service culture within the functional department. Develop IKOs/KPIs with team members and monitor individual performance. Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets. Identify training needs and opportunities to develop a highly skilled functional department. Now, here's what we need from you: Exhibits an exceptional degree of ingenuity, creativity, resourcefulness and empathy. Analyzes and resolves complex cross-functional issues. Well-developed relationship skills and ability to network with multiple levels of an organization and other business units. Software skills (Word, Excel, PowerPoint, etc.) Strong Negotiation Skills. Have a detailed understanding of the operations business model. Work rights The opportunity is available to applicants in any of the following categories.
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