Operations Manager - Subic/Olongapo

Position: Operations Manager - Subic / Olongapo City

- Ensures a positive experience for the guests of the hotel and finds ways to increase quality of customer service .

- Anticipates all guests needs and must respond promptly and accordingly.

- Responsible for answering day-to-day queries, complaints or problems arising in the hotel .

- Maintains full knowledge of room rates, hotel policies, specials , VIP guests, hotel events and functions, etc.

- Supervises furnishing and renovation projects of the hotel.

- Plans and coordinates events or conferences and ensures they run smoothly.