Operations Manager - Pampanga-Bataan-Zambales

Provides operational and strategic direction to the diverse workforce for the installation and maintenance project, including the cable quality management of Tarlac, Nueva Ecija & Bataan, both copper and fiber services in the residential and business establishments.- Assumes operations management from concept to implementation phase for communications initiatives; routine inspection and audit of service standards to maintain the highest quality of service- Directly interfacing with both the internal and external clients in order to meet service requirements; coordinates close communication and cooperation with PLDT in relationship to the delivery of service to the customers- Oversees the work of all the areas of responsibility; ensures SOs and tickets dispatched for the day are completed within the required SLAs without sacrificing both quality and safety compliance- Responsible for evaluating the performance of the Operation teams; recommends training and development to enhance the skills and competencies of the Operation staff- Works closely with the Project Manager drive the success and outcome of the projectSchedule:- 8 hour shiftAbility to commute/relocate:- Angeles, Pampanga: Reliably commute or planning to relocate before starting work (required)