Location: Eastwood City, Philippines
Manage daily operations to ensure efficiency, productivity, and quality across various departments at AADI Global Solutions Inc.
Develop and implement operational policies and procedures to align with corporate goals and AADI's commitment to innovation and client success.
Conduct detailed analyses of existing operations and processes, identifying areas for improvement and devising new approaches to enhance efficiencies.
Collaborate with management on budgeting, planning, and reporting, including creating financial forecasts for key operational initiatives.
Communicate regularly with operating teams and management to present ideas, new processes, and findings based on analytics.
Manage staffing levels, supply requirements, and equipment needs, while also directing, training, and mentoring operations department team members.
Develop relationships across the organization, establish alliances with partners, and leverage analytical technology and tools effectively.
Ensure client satisfaction by managing client relationships, resolving issues, and identifying opportunities for growth. Skills Leadership: Organizational Skills Problem-Solving Communication Analytical Thinking Attention to Detail Education 3- 5 years of operations management, with hands on experience of managing teams
Bachelor of Business Management or any relevant business course(s)
Ability to prioritize tasks and to delegate them when appropriate.
Ability to act with integrity, professionalism, and confidentiality.
Thorough knowledge of employment-related laws and healthcare regulations.
Proficient with Microsoft Office Suite or related software.
Proficiency with or the ability to quickly learn the organization's HRIS and talent management systems.
What We Offer
Best in the market compensation and benefits package
Opportunity to independently lead the team with BPO outsourcing service company
Flexible Shift with Sat-Sun off - more time to spend with the family
Leave accrual upon hiring
HMO+Dental Coverage
Annual - Performance Based Bonus
Birthday Leave
Company wide-engagement activities
Be part of a company that values its employeesCareer planning and development opportunities
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