We are a digital marketing agency seeking an experienced and highly qualified Operations Manager to join our team. This is an urgent hire, and we are looking for someone who can effectively supervise, direct, and optimize our processes to boost efficiency and achieve strategic objectives. The right candidate will have a proven track record in managing operations within a marketing agency, with a strong focus on delivering high-quality marketing services to clients.
Position: Operations Manager
Work Schedule: 7 PM - 4 AM Philippine Time (Work From Home)
Location: Remote
Key Responsibilities:
Process Evaluation and Enhancement: Evaluate current procedures, implement enhancements, oversee change initiatives, and ensure the smooth integration of new technologies to align operations with current and future business goals.
Team Performance and Goal Achievement: Ensure all teams are performing at their highest capacity, meeting goals, and adhering to objectives.
Data-Driven Decision Making: Analyze data and patterns to make informed decisions that positively influence the results of our clients' campaigns.
KPI Monitoring: Monitor and assess key performance indicators (KPIs) to measure success and identify areas for improvement. Regularly update the company owner on business progress through detailed reports.
Workflow and Employee Performance Monitoring: Oversee the flow of work and employee performance, making necessary improvements and role adjustments as needed.
Continuous Improvement and Innovation: Cultivate a culture of continuous improvement and innovation within the organization.
Requirements:
Educational Background: Bachelor's degree in IT, Operations Management, or a related field.
Experience: Minimum of 8 years of proven experience in operations management within a marketing agency, with a strong background in leading transformative initiatives.
Leadership and Project Management: Strong leadership, project management, strategic thinking, and analytical abilities are crucial for success in this role, with a focus on making data-driven decisions.
Communication Skills: Excellent communication and interpersonal skills to collaborate effectively across departments and motivate adherence to project objectives and plans.
Industry Knowledge: Familiarity with industry best practices and emerging trends in operations and business transformation.
Technical Expertise:
Experience leading a team of website programmers in PHP website platforms.
Solid SEO knowledge and experience.
Strong graphic design sense and capabilities.
Hands-on experience managing a social media account for a business.
We are excited to find the right person to help us take our agency to the next level. If you meet the qualifications and are ready for the challenge, we encourage you to apply.
