**Job Title:** Operations Associate
**Company:** Great Deals E-commerce Corporation
**Location:** Antipolo, Calabarzon, PH
**Job Type:** Part-time
**Seniority Level:** Associate Level
**Years of Experience:** 4
### **Job Description:**
Great Deals E-commerce Corporation is seeking a dedicated and proactive Operations Associate to join our growing team. This role will play a pivotal part in enhancing our operational efficiency and supporting the overall strategic vision of the organization. As a key member of our operations team, you will be responsible for a variety of tasks that contribute to smooth and effective operational workflows.
### **Key Responsibilities:**
1. **Process Optimization:**
- Analyze current operational processes and workflows, identifying areas for improvement and implementing best practices.
- Collaborate with cross-functional teams to streamline operations and reduce bottlenecks.
2. **Inventory Management:**
- Monitor inventory levels, ensuring that stock levels are optimized to meet demand without oversupply.
- Coordinate with suppliers and logistics partners to manage the supply chain effectively.
3. **Customer Support:**
- Address customer inquiries and concerns professionally and in a timely manner via email and phone communication.
- Work with customer service teams to develop strategies for improving customer satisfaction and retention.
4. **Data Analysis and Reporting:**
- Compile and analyze operational data to provide regular reports and insights to management.
- Utilize data analytics tools to track key performance indicators (KPIs) and assist in decision-making processes.
5. **Compliance and Quality Assurance:**
- Ensure all operations comply with industry standards, safety regulations, and internal policies.
- Implement quality control measures to maintain high standards in service and product delivery.
6. **Project Management:**
- Assist in planning and executing operational projects, ensuring compliance with timelines and budgets.
- Proactively identify project risks and develop contingency plans as necessary.
7. **Collaboration and Communication:**
- Foster a collaborative environment by working closely with team members and departments.
- Conduct regular meetings to communicate updates, receive feedback, and adjust operational strategies accordingly.
8. **Administrative Support:**
- Maintain accurate and up-to-date operational records, files, and documentation.
- Assist with scheduling, correspondence, and other administrative tasks as required.
### **Requirements:**
- **Education & Experience:**
- Bachelor's degree in Business Administration, Operations Management, or a related field.
- Minimum of 4 years of relevant experience in operations or a similar role within a fast-paced environment.
- **Technical Skills:**
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with data analysis tools.
- Experience with inventory management software and e-commerce platforms is a plus.
- **Personality Traits:**
- Resourceful: Ability to find quick and clever ways to overcome difficulties.
- Independent: Capable of working autonomously and managing time effectively.
- **Soft Skills:**
- Critical Thinking: Strong analytical skills to evaluate situations, identify problems, and generate solutions.
- Adaptability: Comfortable with changing environments and able to adjust strategies as necessary.
### **Benefits:**
- Gym membership to promote a healthy lifestyle.
- Profit sharing opportunities based on company performance.
- Free accommodation arrangements for eligible employees.
### **Working Environment:**
Great Deals E-commerce Corporation is committed to promoting equality and fairness for all employees. Our workplace values diversity and fosters an inclusive environment where all team members feel valued and respected.
### **Application Process:**
If you are a motivated and resourceful individual looking to contribute to a dynamic e-commerce environment, please submit your resume and a cover letter detailing your relevant experience and skills by **October 10, 2024**.
### **Equal Opportunity Statement:**
Great Deals E-commerce Corporation proudly values diversity and is an equal opportunity employer. We encourage applications from all qualified individuals, regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected by law. We believe diverse teams make better decisions and create better products.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.
