We are tech transformation specialists, we are CI&T. We combine the disruptive power of Artificial Intelligence with human expertise to support large companies in navigating changes in technology and business. With 30 years of experience, 6,000 workers, offices in 10 countries and talents across 5 continents. We operate in the fields of design, strategy, and engineering for global brands, helping clients achieve the full potential of technology as a force for good. Impact is what we deliver.
Key Responsibilities:
Technical Support: Provide timely and effective technical support to operations teams,
create system configuration for digital marketing campaigns.
System Monitoring: Monitor and analyze operational systems to identify performance
issues, outages, or areas for improvement.
Troubleshooting: Diagnose and resolve operational problems by working closely with
cross-functional teams to implement corrective actions.
Documentation: Maintain accurate documentation of system configurations, processes,
and troubleshooting procedures for future reference.
Process Improvement: Collaborate with engineering and operations teams to identify
opportunities for process improvements and efficiency gains.
Reporting: Generate reports and dashboards to analysis user data.
Requirements and Qualifications:
Bachelor's degree in Engineering (Computer or Information technology). At least 2 years of experience in an operations support engineering role, preferably in digital marketing. Strong problem-solving skills and the ability to troubleshoot technical issues effectively. Familiarity with AWS, AWS CLI, DynamoDB, Redshift, Aurora, Lambda, SQS, API Gateway, S3, Cloudfront, Cloudformation, SNS, Pinpoint, Azure AAD B2C Custom Policy Azure Application Insight Adobe:AEM, AJO, AEP Have experience with NodeJS, SQL, Git, GitHub Action Excellent communication and interpersonal skills to interact with diverse teams. Ability to manage multiple tasks simultaneously.
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\nCI&T is an equal-opportunity employer. We celebrate and appreciate the diversity of our CI&Ters' identities and lived experiences. We are committed to building, promoting, and retaining a diverse, inclusive, and equitable company and culture focused on creating a better tomorrow. At CI&T, we recognize that innovation and transformation only happen in diverse, inclusive, and safe work environments. Our teams are most impactful when people from all backgrounds and experiences collaborate to share, create, and hear ideas.
Before applying for our opportunities take a look at Conflict of Interest Policy on website.
We strongly encourage candidates from diverse and underrepresented communities to apply for our vacancies.