Online Web Chat Specialist

Job Description:

San Miguel Corporation is seeking a part-time Online Web Chat Specialist to join our team in Antipolo, Calabarzon, PH. This entry-level position requires no prior experience, making it an excellent opportunity for individuals looking to start their career in customer service.

Responsibilities:
- Respond to customer inquiries and provide support through online web chat
- Assist customers with product information, troubleshooting, and order processing
- Resolve customer complaints in a professional and timely manner
- Collaborate with other team members to ensure a seamless customer experience
- Maintain accurate records of customer interactions and transactions

Requirements:
- Adaptable and reliable personality traits
- Strong emotional intelligence and problem-solving skills
- Excellent written communication skills
- Ability to multitask and prioritize tasks effectively
- Basic computer skills and familiarity with online chat platforms

Benefits:
- Paid sick leave
- Life insurance
- Dental insurance

Working Environment:
At San Miguel Corporation, we foster transparency and open dialogue for effective communication at all levels. Our team values collaboration, respect, and continuous improvement.

Deadline to Apply:
September 6, 2024

Equal Opportunity Statement:
San Miguel Corporation is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.