Online Relationship Specialist / Retention

ONLINE RELATIONSHIP SPECIALIST

 

Job Description

 

What you will do:
Respond and follow-up negative or positive reviews and comments real time

Executing process being done

**Requirements**:
 

What we are looking for:
At least 3+ years of experience or supervisory experience

Experience in handling outbound calling, supervisory calls, and escalations

Problem solver and people

pleaserConfident with answering calls, find out customers concerns or issues, offer to fix issues or compensation

Coordinate with CSM and the rest of the team

**Benefits**:
 

What we offer:
Above Average Compensation Package

Night Differential Allowance

Healthcare Insurance (HMO) upon hire

Life and Accident Insurance

Fixed Weekly Workday schedule (Weekends Off)

Annual Salary Appraisal

Monthly Performance Bonus

Cash incentives of (Php5,000) for successfully referring your friends and relatives to join us

Free Netflix membership

TendoPay membership

Foodpanda credits

Grab Car allowance