Online Operations Associate

Job Description:

MadEats is seeking an entry-level Online Operations Associate to join our team in Cebu, Central Visayas, PH. As an Online Operations Associate, you will be responsible for supporting the day-to-day operations of our online platform.

Responsibilities:- Monitor and maintain the online platform, ensuring all content and information is accurate and up-to-date- Assist with managing customer inquiries and feedback, providing timely and effective responses- Collaborate with various teams to execute online marketing campaigns and promotions- Analyze data and metrics to identify trends and opportunities for improvement- Support the implementation of new features and functionalities on the online platform- Work closely with the IT team to troubleshoot any technical issues that may arise- Stay up-to-date on industry trends and best practices to continually improve online operations

Requirements:- Strong attention to detail and organizational skills- Excellent communication and interpersonal abilities- Proficient in Microsoft Office and Google Suite- Ability to multitask and prioritize tasks effectively- Resilient and resourceful when faced with challenges- Strong decision-making skills and adaptability- Bachelor's degree in Business, Marketing, or related field preferred

Benefits:- Gym membership to promote wellness and work-life balance- Training and professional development opportunities to enhance your skills- Travel and spending expenses for work-related trips- Recognition and rewards based on performance and merit

Equal Opportunity Statement:MadEats is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. We encourage all qualified individuals to apply for this position.

Deadline to apply: ********

Join MadEats and be part of a dynamic team that values your contributions and supports your professional growth!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.