Online Live Chat Representative

Job Description:

Universal Robina Corporation is seeking a part-time Online Live Chat Representative to join our team in Cebu, Central Visayas, PH. This entry-level position requires at least 1 year of experience and is ideal for individuals who are hardworking and resilient.

Responsibilities:
1. Engage with customers through live chat on the company's website.
2. Provide timely and accurate information to customers regarding products, services, and promotions.
3. Assist customers with order processing, returns, and exchanges.
4. Resolve customer complaints and issues in a professional and efficient manner.
5. Collaborate with other team members to ensure a seamless customer experience.
6. Maintain a positive and helpful attitude at all times.

Requirements:
1. Excellent communication skills, both written and verbal.
2. Ability to multitask and prioritize tasks effectively.
3. Strong problem-solving skills.
4. Proficiency in using live chat software and other customer service tools.
5. Planning and strategic planning skills.
6. Ability to work in a fast-paced environment.
7. Must be hardworking and resilient.

Benefits:
1. Free food during working hours.
2. Life insurance coverage.
3. Paid overtime opportunities.
4. Health and wellness initiatives to prioritize employee well-being.

Equal Opportunity Statement:
Universal Robina Corporation is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

Deadline to apply: ********

If you meet the requirements and are interested in joining our team as an Online Live Chat Representative, please submit your application before the deadline. We look forward to hearing from you!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.