Online Client Service Associate

Job Description:

SariSuki is seeking a dynamic Online Client Service Associate to join our team in Cebu, Central Visayas. As a part-time entry-level position, this role offers the opportunity to gain valuable experience in the e-commerce industry.

Responsibilities:
- Respond to customer inquiries and provide support through various online platforms such as email, chat, and social media
- Assist clients with order processing, shipping, and returns
- Maintain accurate records of client interactions and transactions
- Collaborate with the sales team to ensure a seamless customer experience
- Keep up-to-date with product knowledge and company policies to provide accurate information to clients
- Identify opportunities for process improvements and contribute to the growth of our online client services

Requirements:
- No prior experience required, but a willingness to learn and grow in a fast-paced environment
- Reliable and adaptable personality traits to effectively handle various client interactions
- Strong cooperation and innovation skills to work collaboratively with team members and suggest creative solutions
- Ability to multitask and prioritize tasks effectively
- Excellent communication skills both written and verbal
- Basic knowledge of e-commerce platforms and customer service practices
- Must be located in Cebu, Central Visayas, PH

Benefits:
- Gym membership to promote a healthy work-life balance
- Remote work flexibility to accommodate personal schedules
- Parental leave for new parents to spend time with their families

Working Environment:
At SariSuki, we encourage a spirit of exploration and taking calculated risks for growth. Our team values creativity, innovation, and collaboration to drive success in the e-commerce industry.

Deadline to Apply: July 22, 2024

Equal Opportunity Statement:
SariSuki is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We believe in creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.