Onboarding Coordinator (Back office) (Rolling Intake) Marikina City
Opportunity Expired
Get paid up to 15k - College levels are Welcome to Apply
Trinity Workforce Solutions is a 3rd party recruiter. We provide service to our clients through sourcing candidates for a certain role in their company.
I am a Recruiter
We are looking for Onboarding Coordinator (Back office)
JOB DETAILS Duties and Responsibilities 1. Application vetting and account activation
Verify documents as final approval and create driver accounts for activation Ensure all documents in the submission are correct based on the latest set of requirements and guidelines Setting up devices required for onboarding, if applicable. 2. Registration of new vehicle ( motorcycle, driver, and peer)
Validate completion of requirements Encode application details in platforms including but not limited to Bolt, Gamma++, etc. Ensure all documents in the submission are correct based on the latest set of requirements and guidelines Monitor status of application Give feedback on application status, and rectify if needed. 3. Request to Change Vehicle, and Update Driver's details
Validate completion of requirements Encode application details in platforms including but not limited to IASU, Gamma, etc. Ensure all documents in the submission are correct based on the latest set of requirements and guidelines Monitor status of application Give feedback on application status, and rectify if needed.Duties and Responsibilities (Risk OPs)4. Backend system and/or tracker updates
Update backend systems (Gamma, Dax App, etc) with the newly vetted documents/data Edit driver/peer/vehicle fields with latest information Upload valid, correct and most recent set of documents from driver/peer 5. Data or document vetting for requirements compliance via Google Form, In-App, etc.
Manually vet data or documents submitted by peers/driver Encode additional data based on document submission Check if data submitted is in the correct format Verify validity and correctness of document submitted KEY COMPETENCIES DESIRABLE: Customer Centric Analytical Skills / Problem Solving Skills Technical knowledge Experience desired (if any): Graduate of any bachelor's degree or college level 1-2 years' experience with face-to-face customer service support and similar task/responsibilities. Strong interpersonal and communication skills Proficient in relevant computer application such as MS Office, Excel (formal computer training may be advantageous in progressing in this career) Strong attention to detail Ability to think analytically and can handle additional duties from time to time Ability to communicate and engage effectively, verbally and in writing, with customers and partners. Ability to use and learn proprietary software systems. Amenable to render overtime due to business needs Amendable to be assigned to different projects/location when required Job Type: Fixed term
Ability to Commute:
Marikina (Required) Ability to Relocate:
Marikina: Relocate before starting work (Required) Hiring criteria You should have or be completing the following to apply for this opportunity.
The opportunity is available to applicants in any of the following categories.
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