Officer-In-Charge (Oic)

JOB DESCRIPTION:

1. Lead and motivate staff to provide outstanding customer service.
2. Monitor daily sales and implement strategies to meet or exceed targets.
3. Oversee stock levels, manage replenishment, and ensure proper product placement.
4. Address customer inquiries and resolve issues to enhance satisfaction.
5. Assist in training new staff and provide ongoing coaching to team members.
6. Ensure adherence to company policies and health and safety standards.
7. Prepare daily sales reports and communicate performance to the Store Manager.

QUALIFICATIONS:

1. Experience in retail or supervisory roles preferred.
2. With sales experience.
3. Strong leadership and interpersonal skills.
4. Ability to work effectively in a fast-paced environment.
5. Basic knowledge of inventory management and sales techniques.