Office Staff

**Responsibilities**:

- Receive calls from clients and assist them with their inquiries
- Handle and resolve customer complaints
- Provides feedback on the efficiency of the customer service process
- Ensures and provides quality service to both internal and external customers.
- Documents all customer interactions and transactions including details of inquiries, comments, complaints and details of actions taken

**Requirements**:

- Must possess good communication skills, both written and verbal
- Must be customer oriented
- Must be a keen observer
- Must be willing to do multi-tasking
- Must have perseverance
- Must be highly organized
- Must be a graduate of any 4 year course, business administration is an advantage.
**Salary**: Php14,820.00 per month

Schedule:

- 10 hour shift

Supplemental Pay:

- 13th month salary

Ability to commute/relocate:

- San Juan: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Office Administration: 1 year (preferred)

**Language**:

- English (preferred)