**Responsibilities**:
- Remind customers of overdue loans by telephone, urge and guide them to repay in time.
- Communicate with the customers regarding compliance, and inform customers of repayment amount, method, time, and other information related;
- Keep a record of customer's information in our system in time, update and supplement customer information in a timely manner to ensure information validity and accuracy;
- Establish and maintain a strong and positive relationship with the client;
- Follow up on set arrangement and determine appropriate action
- Resolve disputes and handle objections to payment
- Process payments or refund if necessary
- Report on collection activity and accounts receivable status
- Respond to client account queries in a timely and professional manner
- Perform another task that may be assigned by the superior from time to time.
**Job Requirements**:
- Must be High School Graduate, Senior High School graduate, Vocational Graduate, College Undergraduate, or College Graduate.
- With good communication skills
- Must have a positive and professional work ethics
- Can work with a minimum supervision
- Fresh graduates are welcome to apply.
- With or without experience
- Willing to work onsite
**Job Types**: Full-time, Permanent
**Salary**: From Php14,820.00 per month
**Benefits**:
- Company Christmas gift
- Company events
- Free parking
- On-site parking
- Opportunities for promotion
- Paid training
- Pay raise
Schedule:
- 8 hour shift
- Holidays
- Overtime
- Shift system
Supplemental pay types:
- 13th month salary
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Ortigas Pasig: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Are you willing to work onsite (Ortigas, Pasig City)?
- Can you start asap?
- Are you willing to attend a face-to-face interview?