Non-Voice Account

Customer Support: Handle customer inquiries, complaints, and requests via email, chat, or other written communication channels.
Data Entry & Management: Accurately input and maintain customer information, transactions, and other relevant data in the system.
Issue Resolution: Investigate and resolve customer issues promptly while adhering to company guidelines.
Documentation: Maintain comprehensive records of all interactions and actions taken for future reference.
Quality Assurance: Ensure all written communications meet company tone, clarity, and professionalism standards.