**Responsibilities**:
- Management of Azure AD related tickets from the ServiceNow queue
- Perform troubleshooting, synchronization, group synchronization, and synchronization error troubleshooting
- Perform Azure AD queries, report creation, and object triage with the use of PowerShell
**Qualifications**:
- Graduate of Bachelor's Degree, preferably in Computer, Business, Economics, Engineering, Law, Science or other related fields
- Knowledgeable on Azure AD Connect and understand how it works with Azure AD
- Knowledgeable federation and understand how it works with Azure AD Advanced PowerShell
- Knowledgeable on Azure AD and on-premises Active Directory
- Ability to self-manage and be responsible for meeting service incident SLAs
- Advanced knowledge of on-premises Active Directory and be able to explain how the integration with Azure AD occurs at a detailed level
- Ability to follow-up with customers and write clear entries in the case log for tickets
**What we offer**:
- Health Insurance (HMO) & Life Insurance coverage from day 1 of employment
- Expanded maternity leave up to 120 days*
- Expanded paternity leave up to 30 days*
- Employee Stock Purchase Plan
- Loyalty and Christmas Gift
- Inclusion and Diversity Benefits
- Night Differential
- Allowances
- Car and Housing Plan
- Company-sponsored trainings, upskilling, and certification
- Flexible Working Arrangements
- Healthy and Encouraging Work Environment
**TERMS AND CONDITIONS**
**Additional Information**:
The following documents will be asked as part of the pre-hiring requirements prior onboarding.
We recommend to prepare the requirements early to ensure on time onboarding.
Detailed discussion will take place during onboarding process as well as changes on the requirements as needed.
- Transcript of Records (TOR)
- Diploma (for graduates only) and/or Certificate of Graduation
- Certificate of Employment (COE) and/or SSS Employment History
- Government Documents:
- SSS ID and/or SSS Verification Form
- SSS Statement of Account (SOA)
- SSS Certificate of Contribution
- Pag-IBIG Member's Data Record (MDR)
- Philhealth ID and/or Philhealth Member Data Record (MDR)
- TIN ID and/or Processed BIR Form 1905 or any BIR documents reflecting your TIN and with BIR Stamped
- NSO Birth Certificate
**Salary**: Php24,000.00 - Php39,000.00 per month
Schedule:
- 8 hour shift
- Rotational shift